Leading Cultural Transformation in Process Management

Leaders must be proactive in creating the types of culture needed for their strategies to succeed. To do this, newcomers and frontline employees can help identify cultural beliefs and behaviors that are deeply embedded in the social fabric of the organization. There are seven elements of an adaptive culture that are seen in companies that have been successfully transformed: customer-centered approach, ecosystem approach, analytical orientation, collaborative reflection, action bias, learning mentality, and leader as a facilitator. The starting point is to assess the current culture of your organization.

Cultural change is hard work and it can be difficult to change the habits of thousands of employees. It is important to engage critical stakeholders and make them understand why change is needed. Establishing “cultural coalitions” and networks of passionate and highly engaged cultural advocates is the way to reach all employees. Empowering managers and leaders to immediately recognize and reward people for showing themselves differently is vital.

If you're managing a change that will affect people from different cultures, take the time to understand and appreciate each of the cultures that will be affected. Incorporating leadership principles and supportive behaviors into performance and rewards management systems will reinforce them. Prosci's research on best practices in change management provides an in-depth view of this topic and provides useful reference points for challenges and adaptations based on cultural considerations. Organizational transformation requires a comprehensive approach that takes into account the culture, strategy, and structure of a company.

The seven elements of an adaptive culture seen in companies that have been successfully transformed include a customer-centered approach, ecosystem approach, analytical orientation, collaborative reflection, action bias, learning mentality, and leader as a facilitator. It is important to assess the current culture of your organization before initiating any changes. Engaging critical stakeholders and making them understand why change is needed is essential for successful transformation. Empowering managers and leaders to immediately recognize and reward people for showing themselves differently is vital for successful transformation.

When managing a change that will affect people from different cultures, it is important to take the time to understand and appreciate each of the cultures that will be affected. Prosci's research on best practices in change management provides an in-depth view of this topic and provides useful reference points for challenges and adaptations based on cultural considerations.

Madeline Credille
Madeline Credille

Friendly pop culture evangelist. Devoted internet junkie. Professional travel expert. Passionate web ninja. Subtly charming coffee geek. Typical twitter fan.

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