Organizations must be willing to make the necessary investments to ensure successful implementation of sustainable change. It is essential to set clear objectives and ensure that everyone is on board with the change for it to be successful.
Change managersare the people who equip and enable the organization to transition from its current state to a new future state. This includes leaders, executives, managers, first-line supervisors and employees.
By leveraging change leadership (vision of change), change management (allowing people to pursue a common goal) and project management (structure for change), organizations can create the most value. The reasons for the change can vary greatly, such as increasing revenue, improving customer satisfaction, reducing costs, improving product or service quality, reducing risk exposure, improving quality of life, etc. By taking these measures, organizations can ensure that their process improvement efforts lead to lasting organizational transformation. Additionally, Prosci's research on best practices in change management shows that projects that use effective change management are six times more likely to meet their objectives.
External resistance may require more convincing evidence, such as showing how the proposed changes will have a positive impact on the community or environment. Internal resistance can be overcome by ensuring that everyone is on board with the change and communicating the benefits of the change to those who are resistant. Sustainable organizational transformation is the ability of an organization to adapt and continuously improve its processes in order to achieve lasting change and gain a competitive edge in the business market. By applying change management to projects and initiatives, it allows employees to adopt changes more effectively, helping them reach their business objectives.
The five pillars of successful change management are: setting clear objectives; leveraging leadership, management and project management; overcoming external and internal resistance; investing in sustainable organizational transformation; and driving changes through economic, social and environmental factors. By taking these measures into account, organizations can ensure that their process improvement efforts lead to lasting organizational transformation.