Gathering feedback is an essential part of any change management process. It allows employees to express their true feelings about the upcoming adjustment and ask questions about how it will affect them. This information can be used to make the training more effective and identify which employees need follow-up training. Communication is key when it comes to organizational change, as it helps people understand how it will affect the company.
To ensure a smooth and successful transition, there are four tips to keep in mind. Firstly, ask for feedback on system training and see if there are any changes that employees would like to see in future sessions. Secondly, don't move forward until everyone on the team has full confidence in the plan. Thirdly, all leaders should act as role models and advocates for new behaviors and change.
Lastly, use employee engagement surveys to understand how employee opinions and perceptions change year after year. Feedback software is also an excellent tool for understanding how employees deal with organizational change. It's important to create a successful change management process that's right for your company, so take your time and don't move forward until everyone is confident in the plan. Additionally, include employees who normally resist change in the change management teams. Communication is essential when it comes to helping people move from where they are today to the desired “future state”. Change sponsors and communication teams should collaborate to define their communication role and equip them with information, tools, training and support.
This phase is also the time when you'll want to identify sponsors, steering committee members, and change agents who will be involved in collecting, evaluating, and implementing feedback throughout the process.