The purpose of the change management process is to control the lifecycle of all changes, allowing beneficial modifications to be made with minimal disruption to IT services. Change management is the application of a structured system and a set of tools to lead change from the perspective of people and achieve the desired outcome. Ultimately, change management focuses on how to help people participate in, adopt and use change in their daily work. It is the cumulative effect of successful individual change that produces successful organizational change. Organizations can benefit from an effective change management process in many ways.
It follows a structured system and employs a holistic set of tools to drive successful individual and organizational change. Change management is a leadership competence that enables change within an organization, allowing professionals to take advantage of and expand change management activities that help affected individuals and groups overcome their transitions. Prosci's research even shows a direct correlation between effective change management and compliance with the schedule and budget. Investing in the time and energy needed to manage the human side of the organization's efforts pays off in terms of success and avoiding the numerous costs of poorly managed changes. Senior leaders need to be able to lead change for the organization, which includes being an effective sponsor of change and demonstrating their commitment to change, both individually and organizationally.
Personnel managers need to effectively advise direct reports during their change processes. The ADKAR model describes what a person needs to make a successful change, while organizational change management is the set of actions that help generate awareness, desire, knowledge, capacity and reinforcement throughout the organization. Projects with excellent change management are six times more likely to meet the objectives than those with poor change management. In conclusion, effective change management is essential for organizations looking to make beneficial changes with minimal interruption to IT services. It follows a structured process and employs a holistic set of tools to drive successful individual and organizational transformation. Investing in the time and energy needed to manage the human side of the organization's efforts pays off in terms of success and avoiding costly mistakes.